Yesterday we went to visit a company called Know IT Create. We were given a presentation from the founder and CEO of company Create, which was later taken over by Know IT.
He gave us some information about how he managed company growth from sitting on a box with a telephone in Lund in someones spare bedroom to having a business in multiple cities with 250 employees.
He basically reiterated some common sense things about the service industry such as high customer service levels and working hard. Also, being cost effective was one of his major points too. It was clear from his office that he wasn't a flashy guy. He also wore a t-shirt and jeans, but thats all part of his success as a manager. He keeps it nice and simple with no unnecessary frills. With the money the company saves on glass fronted office space and not flying business class etc, the staff are regularly taken on trips or have team days. This makes the work culture in his business very good.
Something he said later on that I particularly agree with is that you should only work with people that you can laugh with every day, otherwise its going to feel like a loooong time in the office. That was his number one tip for working in a new business, beating even his tip of never giving up.
He was sort of awesome in the eyes of the students because he gave us these really good and huge sandwiches at the start of the presentation. Because a lot of us had forgotten our breakfasts, it was a good way to get us all onside.
Later on when I was riding to the tax authority to get my papers in order, my tyre on my bike exploded for seemingly no reason. Not only did the tube deflate, but the tyre was shredded too, though I was riding on smooth bitumin and there were no holes or objects I could have ridden over. Really bizarre.
I guess that the wheel guard might have rubbed on it somehow? Also the tyre might have just been old, but in any case it was a bit of a shock. Good thing I didn't crash into the bushes...
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